Isolate
Keep the affected device away from networks and external storage.
URGENT WINDOWS SUPPORT
Ransomware Recovery
Without False Promises.
Careful assessment, ransomware removal and practical recovery options for affected Windows devices.
Act quickly.
Stay calm.
Stay calm.
RANSOMWARE RECOVERY
Assess the attack before taking further action.
Ransomware commonly enters through a security weakness or an infected download, then encrypts, damages or removes access to files. I’ll identify the likely ransomware family, assess the affected device and explain the realistic recovery options.
What to do now
Disconnect the computer from Wi-Fi, wired networks and external drives. Do not negotiate with the attackers or pay a ransom. Keep the encrypted files, ransom note and file extension unchanged so the available recovery routes can be assessed.
Recovery is not possible in every case, so the service is priced individually after the ransomware and extent of damage are understood.
Ransomware examples
- 8Base / Phobos
- Akira
- Alcatraz
- Amnesia
- Astra Locker
- Aura
- AutoLocky
- BadBlock
- Bart
- BitCryptor
- BlackBaster
- Cerber V1
- Crypt32
- CrySIS
- CryptON
- Cyborg
- DarkSide
- Democry
- Dharma
- Hive (v1–v4)
- JavaLocker
- Jigsaw
- LockBit 3.0*
- NoWay
- RedRum
- TeslaCrypt (v1–v4)
- WannaCryFake
* LockBit 3.0 recovery depends on the available decryption ID.
HOW IT WORKS
Careful action in the right order.
Assess
I identify the infection and establish the safest available options.
Recover & Secure
I remove the threat, pursue viable recovery and secure Windows.
RANSOMWARE PROBLEM?
Get advice before taking risks.
The sooner the situation is assessed properly, the better.